Taking care of our clients, each step of the way.

When we first set out to do business, we knew that taking care of our clients was something we'd have to work hard to protect as we grew. We put tireless hours into building a process that ensures clients receive the best level of service from their dedicated account manager. From your first contact submission, to when you fly off on a blissful honeymoon adventure, we will take care of you, your family, and your friends.

Step 1 - Contact us!

1 - Contact Us!

We'll check our calendar for availability - we typically book weddings around 12 months in advance!

Step 2 - Questionnaire!

2 - Questionnaire!

We'll send over our Wedding Questionnaire to gather some details about your event!

Step 3 - Let's Meet!

3 - Let's Meet!

We want to meet you! We'll talk wedding details and menu options over coffee or a glass of wine!

Step 4 - Our Proposal!

4 - OUR PROPOSAL!

We want you to get a clear and accurate proposal for our services! We'll put something custom together for you that will clearly display our scope of work and detailed pricing to go with it!

Step 5 - Tasting!

5 - TASTING!

If things are looking good and you'd like to continue further, let's taste some food! Let's share some more beverages and taste some of our items to give you a clear picture of our quality and presentation!

Step 6 - Details!

6 - DETAILS!

From this point on, we'll work on the details of your wedding day. We'll visit the site together, talk timeline, and final headcounts. We're beside you and the rest of your vendor team every step of the way!

We want pricing to be accurate and transparent.

Pricing for catering is a tricky thing. There are so many options with catering that can make the pricing fluctuate in incredible ways! When we build proposals for our clients, we want the pricing to be as accurate as possible, and we want to give a clear picture of our services and everything we're involved in. We break our pricing down into 5 sections.

 


Food

Food

Locally sourced and sustainable food is one of our main goals. We've built relationships with farms in and around Portland to ensure we get the best ingredients for each season! All items on our menu are priced per guest and are based on your final headcount.

For your cocktail hour, we offer stationary items, or passed items. Priced separately, items can range from $1/person to $5/person.

Whether you're looking to host a Family-Style meal, Plated meal, or a more casual Buffet meal - we price each menu based on the unique blend of selections. Depending on the number of sides and entrees, and the items themselves, our menus may range from $25/person to $35/person.

While desserts have never been a focus for us (we like to leave cakes to the pros), we do provide some desserts when we're able. Let us know your ideas and we can talk pricing!


Beverages

Beverages

An essential accompaniment to food, we'll provide beverages for all of your guests.

Along with pitchers of water on each table, we'll provide a beverage station with water, lemonade, Portland's own Extracto coffee, and Steven Smith Teas. Your local and out-of-town guests will be thrilled with the quality!

Our bar service, White Pepper Tonics, is of the same quality and craft as our food. When we provide bar service, we provide everything. Take a look at our bar page to see some info and pricing regarding that!


Service

Service Team

Known as Portland's most helpful catering crew, our staff will be on site every step of the way and will pitch in wherever needed.

We arrive about 2 hours prior to guest arrival. This gives us adequate time to set the necessary things up (place settings, tables, chairs, food and beverage stations, etc). We'll plan to be off-site 1 hour after the event concludes.

Our crew will be led by your Account Manager who will oversee every aspect of your event. They'll be the first to arrive from our staff, and will be the last to leave.

On site, we'll also have a front-of-house manager overseeing the serving staff, a head chef overseeing the chef team, and our bar manager. We have quite the reputation in the Portland Wedding Community for being prompt, helpful, kind, and enthusiastic. Just another way we ensure you and your guests are well taken care of!

All staff is billed hourly, and depending on the staff member, we charge between $30 and $35/hour for each staff member on site.

Server staffing is the main difference between our 3 main serving styles (buffet, family-style, plated). For a buffet meal, we'll typically staff 1 server per 50 guests; for family-style service, we'll typically staff 1 server per 25 guests; for plated meals, we'll typically staff 1 server per 16 guests. This doesn't take into consideration some venues that require some extra staff and setup.


Rental Items

Rental Items

We are glad to facilitate rentals for you! Unlike many other caterers, we don't add a rental service fee for doing this - it's part of what we do!

If you'd like us to use our experience on items we believe we'll need, we can do that. If you have some ideas for unique pieces and design elements, we can help with that too!

There are TONS of options in the Portland market, and we can point you in the direction of some of our favorite people to work with and can help put a rental plan together with you.


Staff Gratuity

Staff Gratuity

We like to keep things simple, and while our staff is well compensated for their time, an extra gratuity is always appreciated - especially considering the long hours and demanding work they put in.

Instead of tacking on an extra 20% to your contract - we charge $50 gratuity for each staff member on site. That money goes directly to them and we appreciate your enthusiasm in showing them they're appreciated!

On average, our wedding clients end up spending around $9,000 for our services.


I'm sure you have tons of questions!

Do you work with coordinators?

Of course! We highly recommend having a coordinator to help with planning, design, and facilitating your event! Some of our favorites may be found on the People We Love page!

What equipment do you need on site for cooking?

We know that not all venues have kitchen spaces for us to use - which is why we've grown accustomed to bringing all of our own supplies. One thing that sets us apart from most other caterers, is that we cook most of your meal on site! Your guests will love the quality, and we'll bring everything we need to knock their socks off.

What are the pricing differences between buffet, family-style, and plated meal service?

The biggest difference is in the staffing. We price our menus the same, so there's little change there. For family-style service, we'll be bringing platters of each entree item to each guest table and to execute that service flawlessly, we'll need extra hands! The same goes for plated meal service; more hands means your guests are taken care of better.

Can we provide our own alcohol?

I'm so sorry, but offering our bartenders for hire is a service we no longer provide. Our bar service is incredibly well curated and our beverages are handcrafted for amazing quality. We reserve our bartenders for events where our bar service is taking place.

Can you give me a generalized quote?

When we offer pricing for our services, we want it to be as accurate, thorough, and complete as possible. Which is why we want to talk over things with you beforehand.

Can we skip straight to the tasting?

Sorry, but we have limited availability for tastings, and we want to walk down this path just a bit before we get to that point. We'll set this step up at the appropriate time.

Why do you follow your steps so closely?

Our process is tried and true. It's designed to help us take care of you and to ensure we're not missing steps and are gathering the proper information. Trust us; we've done this a lot. We've worked with hundreds of clients and we will take great care of you!


Have you already submitted an inquiry with us?

If so, we'll be in touch soon!

If not, see below!